Privacy Policy

1. Information We Collect

When you place an order through our website, we collect the following information:

• Full name
• Phone number (for coordination with the shipping company)
• Delivery address (city, area, and detailed address)
• Order details (requested products and quantities)

We do not collect or store any credit card data or financial information, because our business model is based on cash on delivery (COD).

2. How We Use Your Information

We use the information we collect only for the following purposes:

• Preparing, packaging, and shipping your order to your address
• Contacting you regarding your order status or any necessary inquiries
• Improving user experience and service quality

We do not use your information for marketing purposes without your explicit consent, and we do not send promotional messages without your permission.

3. Data Sharing with Third Parties

We do not sell, rent, or trade any of your personal data with external parties. The information we share is limited to:

• Shipping company: We provide the shipping company with only your name, phone number, and address for the purpose of delivering your order.

No details about the contents of the package appear on the external label or shipping manifest (see Discreet Delivery section below).

4. Cookies

Our website may use essential cookies for technical purposes (such as improving site performance and browsing experience). We do not use cookies for advertising or marketing tracking. You can disable cookies in your browser settings, though some site functionality may not work optimally.

5. Discreet Delivery & Privacy

We understand the importance of privacy for our customers. We are committed to the following:

• Fully discreet packaging: All shipments are packed in plain, non-transparent cartons sealed securely.
• No revealing labels: The outer carton and shipping manifest contain no reference to the contents, store name, or product description. Only the shipping company's name and basic sender/receiver information appear.
• Neutral sender name: The sender name on the manifest appears in a generic form that does not indicate the nature of the contents.
• Cash on delivery: You are not required to enter any banking or credit card information. You pay only upon receiving the package.

6. Data Security

We take reasonable security measures to protect your information from unauthorized access, modification, or disclosure. However, no data transmitted over the internet can be guaranteed 100% secure.

7. External Links

Our website may contain links to external sites (such as WhatsApp or social media platforms). We are not responsible for the privacy policies or content of those sites.

8. Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after updates constitutes acceptance of the revised policy.

9. Contact Us

For any questions about this Privacy Policy, you can contact us via WhatsApp or email. Contact information is available on our About Us page.